How PayPal is Helping Small Business During Covid-19
Apr 8, 2020 | By: Chisa Pennix-Brown, MBA
PayPal for Business is a tool that I use regularly. Now that Covid-19 has entered the picture it is the main way that I get payments from consumers. I love it because it integrates with my website which is built by Zibster. I often use forms to collect information have people pay for services upfront and the funds go directly to my PayPal account. I love the fact that this process is so seamless. But, enough about me and my process, on to the information you seek.
Here are a few things they are doing differently to help alleviate the stress of running a small business.
1.Waived fees on chargebacks
We are waiving chargeback fees for eligible account transactions if your customer files a dispute with their credit card issuer between 26 March 2020 and 30 April 2020.
2. Extended customer dispute resolution period
We have extended the time you have to respond to most types of customer disputes - doubling it from 10 to 20 days through April 30, 2020.
3. Extending seller protection to cover eligible purchases of intangible goods
Starting on April 13, 2020 with no expiration. Seller Protection limits apply.
4. Doubling cash back rewards
In partnership with Mastercard, we are doubling the cash back reward on all purchase transactions with the PayPal Business Debit Mastercard beginning April 1 through April 30, 2020.2
5. Instant funds transfer
We are waiving fees to instantly withdraw money from a PayPal business account to a bank account, Mastercard® Debit or Visa® Debit card through April 30, 2020. Transfers typically occur in minutes and vary by bank; debit card transfers may take up to 30 minutes. Eligible debit cards or bank accounts only. Limits and holds may apply.